Patient Satisfaction

Among the best in at-home patient satisfaction nationwide


Timely Response

Patients rate our responsiveness and communication at 100%


Recommendation Rate

99% of our patients would recommend PromptCare to a friend or a loved one

You’re In Good Hands

Our goal is to help patients live their fullest lives in their homes. From neonatal to chronic conditions, our respiratory team is right there with patients, bringing extensive knowledge and experience to every patient, provider, and caregiver.

No case is too medically complex for us. We transition thousands of patients home safely each year by collaborating with providers, pulling resources together, and supporting patients and their families for better outcomes.

Female nurse and older male patient talking and holding hands

For Peace of Mind

There’s a lot to take on when it comes to treating complex respiratory conditions — in-home evaluations, training, managing insurance, and coordinating with physicians. We work directly with healthcare teams in and out of the home, to make it make sense for us all.

  • Seamless transitions from hospital to home
  • Industry-leading equipment and technology
  • Routine in-person respiratory therapist visits and hands-on support
  • Personalized education and training for patients and caregivers
  • Committed liaisons managing insurance and paperwork
  • Coordination and collaboration with extended care team
  • Proven to reduce preventable hospital readmissions
  • Extensive payor network
  • Around-the-clock support

Discover Our Expert Respiratory Services

  • Home ventilation – invasive and non-invasive
  • COPD medication
  • Vest therapy
  • Enteral nutrition
  • And other ancillary therapies…
Male patient on a ventilator in a wheelchair smiling

“What we wanted most was to be at home with our children and to make our family whole again. PromptCare gave us the opportunity we were looking for.”

Parent of pediatric patient, Jacob

“PromptCare goes above and beyond to make sure my patient’s discharge to home goes smoothly, and my patient’s needs are always first.”

Elizabeth Hurley
Elizabeth Hurley
Respiratory Navigator, Bayhealth

“With PromptCare, our son’s quality of life is vastly improved, and we feel so supported throughout his journey.”

Parent of pediatric patient, Kix

“PromptCare is a very responsible company. They take full accountability for whatever you give them. I can always count on them and not have to worry.”

Michael Imevbore, M.D., FCCP
Michael Imevbore, M.D., FCCP
Connecticut Pulmonary Specialists

“On a daily basis, PromptCare is always on the other end of the computer or the other end of the phone making sure that we have what we need. That’s important to these kids. To make them comfortable and to sustain their lives.”

Cecilia Baker
Cecilia Baker
ChildWay Pediatric Services

“We knew we needed to bring Laurie home and care for her there. PromptCare made this possible.”

Caregiver and parent of adult patient, Laurie

“We absolutely love PromptCare! It’s the perfect name for your company, whether it’s on the phone answering questions or services needed, they are always there for us!

COPD Patient

“PromptCare really keeps us in the loop on how our patients are doing. We have not nearly seen as many return visits to acute care as we have with other providers.”

Peggy Bartram
Peggy Bartram
Director of Respiratory Care, Gaylord Hospital

“PromptCare goes the extra mile, particularly with some of our more difficult cases and complex patients.”

Lisa Monchil, RRT
Lisa Monchil, RRT
Westchester Pediatric Pulmonary

Your Trusted Care Provider

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