Our Mission & Purpose

Our mission is to enable patients with complex, chronic, and rare health conditions to live their fullest life. Delivering care in an evolving healthcare system requires consistency, reliability, and expertise. PromptCare’s team is a continual force in this complex landscape, coordinating personalized care and standing ready for our patients.

We are a diverse group of industry leaders and innovators passionate about our work. We believe healing requires expert support, and for those with rare and chronic health conditions, a network of support is more than just a comfort. It’s a proven means to a longer, healthier life.

Male respiratory therapist in scrubs

Bringing Our Values to Life

Patients First
  • Recognizing the uniqueness of every patient and their needs​
  • Exuding compassion and service excellence​
  • Respecting our patients and their rights
Caring nurse hugging older male patient

  • Collaborating to provide the best possible care
  • Allowing humility, respect, and kindness to guide our day
  • Communicating and responding to each other
  • Maintaining a sense of urgency and a focus on goals
Group of smiling medical coworkers in a circle looking down at camera

  • Obeying all laws and regulations
  • Compliance is integral to our culture
  • Doing the right thing
  • Making a difference in our communities
Seven PromptCare care team members standing in office.

  • High-quality patient care defines us
  • Measuring ourselves and holding each other accountable
  • Consistently delivering best-in-class performance
  • Striving to be a better version of ourselves
PromptCare CEO and infusion center team cutting Infusion Center grand opening ribbon in outside ceremony.

“I am eternally grateful for my colleagues and the mentorship I have been provided with at PromptCare.”

Jill Boehler, RN
Jill Boehler, RN
Respiratory Sales Account Executive

“I appreciate PromptCare’s enthusiastic support of professional development for employees. I’ve had the opportunity to pursue different paths, and I’ve been encouraged every step of the way.”

Kristy Linnehan
Kristy Linnehan
Human Resources Onboarding Specialist

“I am honored to collaborate with amazing colleagues across multiple departments every day. Our team efforts and hard work do not go unnoticed, and our leadership team values our unique contributions.”

Annette Terrero
Annette Terrero
Account Executive

“It is an amazing feeling to watch PromptCare grow. I am so full of excitement for the future of the company.”

Christine Keating, B.S., RRT
Christine Keating, B.S., RRT
Account Executive

“Each day brings new challenges, but we all work together to create a positive experience for our patients.”

Daniel Thibault, CPhT
Daniel Thibault, CPhT
Pharmacy Procurement Coordinator

Discover the Benefits of Working with PromptCare

PromptCare offers a variety of benefits which include:


  • Comprehensive Health and Prescription Drug Plan
  • Dental Care Plan
  • Vision Care Plan
  • 401(k) Plan
  • Company-provided standard life insurance with optional employee-paid buy-up options
  • Accidental Death and Dismemberment Insurance
  • Employee Wellness Programs

Financial & Work Perks

  • Vacation, Sick, and Personal days, and paid holidays
  • Company-paid short-term and long-term disability, and optional employee-paid supplemental benefits
  • Referral Bonuses
  • Professional Training & Development Programs
  • Discount Ticket Program
  • Lunch & Learn Programs
  • Employee Recognition Program