Notice of Non-Discrimination and Language Assistance Program 

Discrimination is Against the Law (English/French/Russian/Spanish)
PromptCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PromptCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.  

PromptCare:  

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages


If you need these services, contact PromptCare’s Human Resources team using the contact information below. If you believe that PromptCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:  

PromptCare Human Resources
Attn: Lia Schork
41 Spring Street
New Providence, NJ 07974
Phone: 800-776-6782
Fax: 800-889-0862
Email: [email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the PromptCare Human Resources team is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/civil-rights/filing-a-complaint/index.html

Language Assistance Services 

ATTENTION: If you need language assistance services, they are available free of charge to you. Call 1-800-776-6782  

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-776-6782  

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-776-6782  

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-776-6782  

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-776- 6782  

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-776-6782  

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-776-6782  

เรียน: ถา้ค้ ณุ พดภู าษาไทยคณุ สามารถใชบร้กิ ารชว่ ยเหลอื ทางภาษาไดฟ้ร ีโทร 1-800-776-6782  

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-776-6782  

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-776-8762  

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-776-8762  

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-776-8762 

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-800-776-8762 ま で、お電話にてご連絡ください。  

ध्यान द�: य�द आप �हदी बोलतेह �तो आपकेि लए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह।� 1-800- 776-8762  

ਿਧਆਨ ਿਦਓ: ਜੇਤੁਸ� ਪੰਜਾਬੀ ਬੋਲਦੇਹੋ, ਤ� ਭਾਸ਼ਾ ਿਵੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-800-776-8782  

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-776-8762