95%
Patient Satisfaction
Among the best in at-home patient satisfaction nationwide
40 Years of Trusted Care
Immunoglobulin (IVIG & SCIG) Therapy
PromptCare delivers life-saving IVIG and SCIG therapies for immune deficiencies, autoimmune diseases, and neurological conditions—coordinated seamlessly by our team of immunoglobulin experts, right where you need it most.
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Personalized Immunoglobulin Therapy with Hands-On Support
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Full Access to IVIG & SCIG Therapies
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Nationwide Immunoglobulin Dispensing , Shipping, and Monitoring
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Specialized Immune Deficiency Care with Expert Immunoglobulin Clinicians
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Personalized Immunoglobulin Therapy with Hands-On Support
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Full Access to IVIG & SCIG Therapies
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Nationwide Immunoglobulin Dispensing , Shipping, and Monitoring
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Specialized Immune Deficiency Care with Expert Immunoglobulin Clinicians
99%
Provider Satisfaction
Referring providers have given us a 99% satisfaction score for four consecutive years
98%
Patient Compliance
PromptCare’s clinical monitoring and support keeps patients on track
At home IVIG and SCIG
Trusted Immunoglobulin Care
PromptCare delivers compassionate, timely, and cost-effective immunoglobulin therapy (IVIG and SCIG) to patients with immune deficiencies, autoimmune diseases, and neurological conditions. Whether at home or in one of our infusion suites, you receive expert support with:
- Direct coordination with your care team
- Seamless intake and onboarding
- Condition-specific patient education
- Infusion nurses and pharmacists experienced in administering IG
- Most major insurers accepted
- Copay Assistance
- 24/7 on-call clinical care
- Accredited by ACHC and URAC
from the ig experts
What Is Immunoglobulin Therapy?
Ig therapy, either administered intravenously (IVIg) or subcutaneously (SCIg), is used to treat patients whose bodies don’t make enough antibodies, or patients whose immune system attacks a certain type of cell or protein in the body. Immunoglobulin therapy helps supply patients with necessary antibodies using a solution made from the blood plasma of healthy donors.
IVIg and SCIg therapies provide the extra antibodies that patients’ bodies cannot make on their own to treat conditions like:
- Chronic inflammatory demyelinating polyneuropathy (CIDP)
- Common variable immunodeficiency (CVID)
- Multifocal motor neuropathy (MMN)
- Multiple sclerosis (MS)
- Myasthenia gravis (MG)
- Primary immunodeficiency (PI)
- Rheumatoid arthritis (RA)
- Specific antibody deficiency (SAD)
- and more…
What our patients say
Immunoglobulin Therapy Patients Trust
I’ve been an Ig patient in several settings (small infusion suite, large hospital, and both SCIg and IVIg at home), so I have a lot of experiences to compare with PromptCare. No other provider has been as fast and easy to work with onboarding me. This meant no disruption in treatment, and no consequent recurrence of symptoms. PromptCare proactively communicates with me prior to treatment, my medication delivery is always on time, and interacting with the infusion nurses who come to my home is always a pleasure.
My nurse is a dedicated, compassionate, and loving person. She goes above and beyond to make sure your medications are ordered, right and delivered. Any issues she will take care of it. Any questions you may have she will answer and if she does not know the answer, she will get one for you. She listens to you and she greets you with a smile and a ‘how are you?’. She always offers positive ways to improve your well-being.
I’ve been using PromptCare for eight years. My nurse is phenomenal and has been with me the entire time. She’s knowledgeable about my condition and the impact it has on my day-to-day life. She’s consistent, caring, and professional while at the same time being easy to be around for the many hours of infusions. I’m confident that I am in good, experienced hands with my awesome nurse!
My infusion nurse, Megan, has been an incredible nurse to me for two years, helping me every step of the way by educating me about my medication and the process of both infusions and injections, and has been a consummate professional at all times. What a great representative she is for PromptCare!! Not only does she shine as a nurse, but she’s an amazing human being and friend. I look forward to her visits, as she makes a normally unpleasant experience actually fun! I am so grateful to have her!
I can’t say enough wonderful things about Nurse Beth! She is incredibly kind, thoughtful, and always goes above and beyond to make me feel comfortable and cared for. She takes the time to thoroughly answer all of my questions about my treatment, ensuring that I fully understand every step of the process. Her patience and compassion are unmatched, and it’s clear that she genuinely cares about her patients’ well-being. Beth is truly a gem in the healthcare field, and I feel so fortunate to have her as part of my care team. Thank you for your exceptional kindness and professionalism!
PromptCare gives excellent service for in-home infusion. Staff is always very helpful on the phone, deliveries are on time, and in home staff was wonderful. The nurse who came to my house to teach me to self-infuse was beyond excellent! Friendly, compassionate, and an excellent teacher! Thank you!
I have had my infusion nurse for a few years, and she has been great to work with on infusions. PromptCare has been wonderful getting meds approved and working with delivery. Overall great experience!
I have always had an amazing experience with PromptCare. Kaylee has been my child’s infusion nurse since he was age one. She’s always willing to answer any questions. She’s very helpful and extremely patient with my now three-year-old. I have had the pleasure of meeting a few of the other nurses as well. Each time is a positive experience!
My PromptCare nurse is gem. She is professional, caring, friendly, and will go the extra mile to make a sure I am taken care of during and after my infusions. We consider her part of our family and look forward to her visits. She always has a smile and a warm friendly greeting. She is a one in a million nurse, and I am lucky that she does my infusions. Thank you for taking care of me. You’re the BESTEST!”
In a way, the staff is just as important as the therapy. My nurse makes everything so simple, and the whole PromptCare team’s responsiveness keeps me on track. Life is good.
My nurse, Connie, has been an amazing person in my medical journey. She was attentive, patient, and always ensured I felt comfortable and informed. I couldn’t have asked for better support—highly recommended!
How long does an IVIg treatment take?
A typical IVIg infusion, whether at home or in a PromptCare infusion suite, typically takes one hour for every 10 grams of medication prescribed. Most infusions last a few hours, but the length can vary depending on your care plan. SCIg takes about an hour to administer.
Are there any potential side effects associated with IVIg?
Fortunately, most adverse reactions to IVIg are mild and require minimal intervention. PromptCare nurses are with patients every step of the way during their infusion, closely monitoring for any side effects. Most reactions occur within the first 30 to 60 minutes of an infusion. The most common reactions include low-grade fever, headache, skin rash, or mild nausea. IVIg is an effective, safe, and well-tolerated therapy for most patients. PromptCare nurses will carefully assess patients, ensure proper IVIg administration, and make sure patients are well hydrated, which can significantly reduce the likelihood of adverse reactions.
What’s the difference between IVIg and SCIg?
IVIg (intravenous immunoglobulin) and SCIg (subcutaneous immunoglobulin) are both forms of Ig replacement therapy. IVIg is administered directly into the bloodstream through an IV, while SCIg is injected into the fatty tissue just beneath the skin. Both are administered under the careful supervision of a trained PromptCare nurse. Both therapies are considered safe and effective, and are generally well-tolerated by most patients.
Does PromptCare accept my insurance?
PromptCare accepts most major health plans and has a large network of payors nationally, regionally, and locally. We’re committed to partnering with insurance providers to deliver the highest quality, most cost-effective services available in-plan.
What happens after I receive my infusion from PromptCare?
Once you receive your infusion, our clinical team follows up with you to ensure you’re feeling well. Personalized care doesn’t stop after your first infusion – we continue to collaborate with you, your caregivers, and doctors throughout your service with us. We’re available to answer any questions or concerns you have 24 hours a day, seven days a week, 365 days a year.
Where are PromptCare’s specialty pharmacies located?
PromptCare goes wherever you are! We have several licensed specialty pharmacy locations strategically located throughout the country, enabling us to ship medications and provide nursing services in all 50 states.
Where are PromptCare’s Infusion Suites located?
PromptCare has modern, private infusion suites in the following cities:
- Royal Palm Beach, FL
- Lenexa, KS (Kansas City metro)
- Wichita, KS
- Cedar Rapids, IA
- Omaha, NE
- St. Louis, MO
- King of Prussia, PA
- Baton Rouge, LA (Coastal Infusion Services, A PromptCare Company)
- Covington, LA (Coastal Infusion Services, A PromptCare Company)
- Metairie, LA (Coastal Infusion Services, A PromptCare Company)
- Slidell, LA (Coastal Infusion Services, A PromptCare Company)
- Thibodaux, LA (Coastal Infusion Services, A PromptCare Company)
- Hattiesburg, MS (Coastal Infusion Services, A PromptCare Company)
- Monroe, LA (Coastal Infusion Services, A PromptCare Company)
If there is no infusion suite location near you, PromptCare offers infusions from the comfort of your home.
Are there language assistance services?
Yes, we offer language assistance services. Learn more.
Your Trusted Care Provider
